Avondale Health Centre – Professional Healthcare in a Friendly Setting



🎄🎄Christmas Hours🎄🎄

 

AUCKLAND ALERT LEVEL 1:

Kia ora koutou Avondale Health whanau and welcome back to Level 1. We have all worked very hard over the last few months to keep each other safe and healthy, and we should aim to continue this as we approach the end of the year. We can’t get complacent, and we should still be practising physical distancing, hand hygiene, and scanning the COVID Tracer App.
If you have any questions about COVID-19, please call the government hotline 0800 358 5453. If you are worried about COVID-19 we are doing swabs and we also encourage wearing masks if it makes you feel safer coming in to see us.

For us to get on top of this virus once again it is essential that if you are sick with a cough, fever, sore throat or runny nose, stay at home, call your GP and arrange to get tested. Please do not come into the practice unless you are advised to by one of our staff. Please ensure that you first call reception on 09 828 2066 or book online. If you are sick, please stay in your car and call reception when you arrive.

We are still here for all your health needs, and are now doing virtual and face-to-face appointments. Please phone reception on 09 828 2066 or Book Online with ConnectMed. Note ConnectMed is only available for phone consults. If you require a face-to-face appointment, please phone reception to make a booking.

This is a hard time for all of us, but we will get through it together once again. If you need someone to talk to now, phone 1737 for free trained counselling or visit https://www.allright.org.nz/.

He waka eke noa. 💙


Email Consults and Prescriptions

We have been receiving a lot of emails from our patients with medical questions or prescription requests. Thank you for getting in touch as your health is still very important, but unfortunately we cannot guarantee a quick response to all of these via email.

If you have an important health question you would like to speak to the doctor about please do not email us – phone or video appointments are better.

If you require a prescription, please request this through ConnectMed or use the prescription phone line 09 828 2066. Please do not email us with prescription requests.

Please make an appointment by phoning us on 09 828 2066 or booking online with ConnectMed. You will then be guaranteed the chance to talk to a doctor in a phone, video or in person consult.


Mental Health and Wellbeing

We know that this is a challenging time for all of us, and it is normal to feel worried or uncertain about what is going on.

Visit Getting Through Together to find out healthy ways we can make sure we are coping, or Sparklers, which has resources specifically for children. If you do need to talk to someone urgently, Free Call or Text 1737.


The Ministry of Health have released three new mental health and wellbeing initiatives including Apps, e-therapies and practical mental health support for all New Zealanders that can be accessed remotely.

The three initiatives are: the Mentemia app developed by All Blacks legend Sir John Kirwan; a health journal app called Melon; and an e-therapy programme called Staying on Track.

A new digital campaign #drinknormal has been created to help us keep safe during lockdown with real advice, support and information about coronavirus alcohol and your health.


Food Banks

If you need help with food for yourself or your families, view this list of community food banks around Auckland. These organisations offer delivery or contactless pick up options around West Auckland and elsewhere.

 


COVID-19 (novel coronavirus)

Have you have recently arrived in New Zealand, or do you have a cough, fever or flu like symptoms?

Has anyone you have been in contact with possibly been exposed to Covid-19 or have a cough, fever or flu like symptoms?

If either of these situations apply to you, please do not come into the clinic.

Please phone us on 09 828 2066, or call Healthline on 0800 358 5453.

For the latest information, health advice and news/media updates about the Covid-19 coronavirus visit the Ministry of Health website.

You can also visit our Facebook page for regular updates regarding Covid-19 coronavirus.


Understand your rights!

Do you want someone to stay with you during your appointment? You are entitled to support under Right 8 of the Code of Health & Disability Services Consumers’ Rights 1996.

  • All patients are entitled to have a chaperone with them for any appointment
  • The chaperone can be a family member, friend or a member of staff
  • If you want a member of staff to accompany you during the visit please let the receptionist know when you arrive for your appointment

If you would like more information on The Code and Your Rights click here.

 


About Avondale Health Centre

At Avondale Health Centre (AHC) we are a friendly group practice providing high-quality health care. We have a great understanding of the needs of our community.

Our premises are easily accessible, including full facilities for the disabled, with ample parking available. We provide a comprehensive range of General Practice services. Find a list of these services under the ‘Services’ tab.