Avondale Health Centre – Professional Healthcare in a Friendly Setting



IMPORTANT UPDATES FOR ALERT LEVEL 2:

It is really important that anyone feeling unwell or is needing health care contacts us to have a phone or in-person consult.

Book online with ConnectMed or phone us on 09 828 2066 to make a booking. You will be able to book a phone or video appointment with your own doctor, or choose to speak to the next available doctor. Please DO NOT come to the clinic unless you have been advised to by one of our staff.

A phone or video consultation may be able to give you all the help you need, but if not the doctor can arrange for you to come into the practice for an in-person consultation. This will include COVID-19 testing if necessary.

Flu vaccinations are now available for everyone. Book for this with our nurse on 09 828 2066.

We are now back to doing routine reviews for diabetes and heart checks, immunisations, contraception and sexual health and screening checks such as smears, so you may receive an invitation to come in for these or to have a phone consult. Otherwise, feel free to book with us if you would like a check up.

Lockdown has been hard in many ways and if you are feeling stressed or low in mood then make sure you contact us or use the free call number 1737 and other mind health links on our Facebook or Website to reach out for support.

Thank you everybody for staying home when needed, and remember that we are here to help with any health needs you may have.

Kia Kaha,

Your Health Care Team at Avondale Health Centre


Email Consults and Prescriptions

We have been receiving a lot of emails from our patients with medical questions or prescription requests. Thank you for getting in touch as your health is still very important, but unfortunately we cannot guarantee a quick response to all of these via email.

If you have an important health question you would like to speak to the doctor about please do not email us – phone or video appointments are better.

If you require a prescription, please request this through ConnectMed or use the prescription phone line 09 828 2066. Please do not email us with prescription requests.

Please make an appointment by phoning us on 09 828 2066 or booking online with ConnectMed. You will then be guaranteed the chance to talk to a doctor in a phone, video or in person consult.


Mental Health and Wellbeing

We know that this is a challenging time for all of us, and it is normal to feel worried or uncertain about what is going on.

Visit Getting Through Together to find out healthy ways we can make sure we are coping, or Sparklers, which has resources specifically for children. If you do need to talk to someone urgently, Free Call or Text 1737.


The Ministry of Health have released three new mental health and wellbeing initiatives including Apps, e-therapies and practical mental health support for all New Zealanders that can be accessed remotely.

The three initiatives are: the Mentemia app developed by All Blacks legend Sir John Kirwan; a health journal app called Melon; and an e-therapy programme called Staying on Track.

A new digital campaign #drinknormal has been created to help us keep safe during lockdown with real advice, support and information about coronavirus alcohol and your health.


Food Banks

If you need help with food for yourself or your families, view this list of community food banks around Auckland. These organisations offer delivery or contactless pick up options around West Auckland and elsewhere.

 


COVID-19 (novel coronavirus)

Have you have recently arrived in New Zealand, or do you have a cough, fever or flu like symptoms?

Has anyone you have been in contact with possibly been exposed to Covid-19 or have a cough, fever or flu like symptoms?

If either of these situations apply to you, please do not come into the clinic.

Please phone us on 09 828 2066, or call Healthline on 0800 358 5453.

For the latest information, health advice and news/media updates about the Covid-19 coronavirus visit the Ministry of Health website.

You can also visit our Facebook page for regular updates regarding Covid-19 coronavirus.


Understand your rights!

Do you want someone to stay with you during your appointment? You are entitled to support under Right 8 of the Code of Health & Disability Services Consumers’ Rights 1996.

  • All patients are entitled to have a chaperone with them for any appointment
  • The chaperone can be a family member, friend or a member of staff
  • If you want a member of staff to accompany you during the visit please let the receptionist know when you arrive for your appointment

If you would like more information on The Code and Your Rights click here.

 


About Avondale Health Centre

At Avondale Health Centre (AHC) we are a friendly group practice providing high-quality health care. We have a great understanding of the needs of our community.

Our premises are easily accessible, including full facilities for the disabled, with ample parking available. We provide a comprehensive range of General Practice services. Find a list of these services under the ‘Services’ tab.