Avondale Health Centre – Professional Healthcare in a Friendly Setting
COVID-19 ANNOUNCEMENT – TRAFFIC LIGHT – RED
You can now book face-to-face appointments and phone consultation appointments via ConnectMed.
To ensure that our staff and patients are kept safe, we ask that
- if you have covid, or
- if you have any covid-like symptoms, or
- if someone in your household has covid
If you are wanting to book a face-to-face appointment, please call us on 09 828 2066. You can then speak to a nurse who will book your appointment for you.
As part of the online booking process, there are some triage questions for you to answer.
Please phone reception on 09 828 2066 should you have any questions.
Auckland is at Alert level RED.
If you have any covid symptoms, cough, shortness of breath, runny nose, sore throat, headache or fever, been a close contact or to a location of interest in the last 10 days or waiting on a covid test result, we CAN NOT see you in the clinic. You will either need to be seen by the Red Doctor or have a phone appointment.
When you arrive, please wait in your car and call reception to let us know you have arrived. We are not having anyone wait in the waiting room at this point of time. Once you have called we will be able to instruct you from there.
We are doing kids vaccines (5-11yrs). If your kids are patients of ours, please call us to book an appointment. If they are not enrolled please book through book my vaccine. We are not taking any walk-ins.
If you are sick with a cough, runny nose, sore throat or fever, stay at home and organise a test with us or at a Pop-Up Testing Centre. When you are leaving home, ensure you wear a mask and practice physical distancing, hand hygiene, and scanning the COVID Tracer App.
We are still here for all your health needs, please phone reception on 09 828 2066. If you have a face-to-face booking, please wait in your car when you arrive and phone reception.
We are doing COVID-19 testing if you have symptoms of COVID-19, or are a close contact. If you are sick with a cough, fever, sore throat or runny nose, stay at home, call Avondale Health Centre on 09 828 2066 and arrange to get tested. When you arrive at the practice please do not come inside. Call reception when you arrive and we will organise to meet you at your car. Please do not come into the practice unless you are advised to by one of our staff.
We are doing COVID-19 vaccinations, please call us on 09 828 2066 to make a booking. We are currently only offering vaccinations to our registered patients and whanau.
If you have any questions about COVID-19, please call the government hotline 0800 358 5453. If you are worried about COVID-19 we are doing swabs and mask wearing is mandatory if you come in and see us.
This is a hard time for all of us, but we will get through it together once again. If you need someone to talk to now, phone 1737 for free trained counselling or visit https://www.allright.org.nz/.
He waka eke noa. 💙
Email Consults and Prescriptions
We have been receiving a lot of emails from our patients with medical questions or prescription requests. Thank you for getting in touch as your health is still very important, but unfortunately we cannot guarantee a quick response to all of these via email.
If you have an important health question you would like to speak to the doctor about please do not email us – phone or video appointments are better.
If you require a prescription, please request this through ConnectMed or use the prescription phone line 09 828 2066. Please do not email us with prescription requests.
Please make an appointment by phoning us on 09 828 2066 or booking online with ConnectMed. You will then be guaranteed the chance to talk to a doctor in a phone, video or in person consult.
Mental Health and Wellbeing
We know that this is a challenging time for all of us, and it is normal to feel worried or uncertain about what is going on.
Visit Getting Through Together to find out healthy ways we can make sure we are coping, or Sparklers, which has resources specifically for children. If you do need to talk to someone urgently, Free Call or Text 1737.
The Ministry of Health have released three new mental health and wellbeing initiatives including Apps, e-therapies and practical mental health support for all New Zealanders that can be accessed remotely.
A new digital campaign #drinknormal has been created to help us keep safe during lockdown with real advice, support and information about coronavirus alcohol and your health.
If you need help with food for yourself or your families, view this list of community food banks around Auckland. These organisations offer delivery or contactless pick up options around West Auckland and elsewhere.
COVID-19 (novel coronavirus)
Have you have recently arrived in New Zealand, or do you have a cough, fever or flu like symptoms?
Has anyone you have been in contact with possibly been exposed to Covid-19 or have a cough, fever or flu like symptoms?
If either of these situations apply to you, please do not come into the clinic.
Please phone us on 09 828 2066, or call Healthline on 0800 358 5453.
For the latest information, health advice and news/media updates about the Covid-19 coronavirus visit the Ministry of Health website.
You can also visit our Facebook page for regular updates regarding Covid-19 coronavirus.
Understand your rights!
Do you want someone to stay with you during your appointment? You are entitled to support under Right 8 of the Code of Health & Disability Services Consumers’ Rights 1996.
- All patients are entitled to have a chaperone with them for any appointment
- The chaperone can be a family member, friend or a member of staff
- If you want a member of staff to accompany you during the visit please let the receptionist know when you arrive for your appointment
If you would like more information on The Code and Your Rights click here.
About Avondale Health Centre
At Avondale Health Centre (AHC) we are a friendly group practice providing high-quality health care. We have a great understanding of the needs of our community.
Our premises are easily accessible, including full facilities for the disabled, with ample parking available. We provide a comprehensive range of General Practice services. Find a list of these services under the ‘Services’ tab.